Interview with Leslie Taborn, school custodian at DPA,
October 27th, 2011.
How long have you
been in this position? I have been the schools custodian for 4 ½ years.
How do you view your
role at our school? I feel that I’m a vital asset as a link in the chain to
help keep the flow of the school running smoothly on the operational side of
the school.
What is the most
challenging part of your day? Between 10:30 a.m. and 1p.m. is the busiest
time, that’s when the lunch program is running. I have a lot more work
sweeping, getting supplies, bathrooms, taking out garbage, mopping up kitchen
and some days cleaning up after sick kids.
What elements of your job give you the most satisfaction? The
children smiling and receiving, hellos from teachers and staff. I have to say I
get satisfaction when I complete repairs on the building.
Are there any
elements of your position you’d like to share? I’m a musician and I like
kids.
What do you feel that Administration improve
on to make the school better? I
would like to see better communication from them to the children on keeping the
school clean. Our students are under par compared to other school. This is from
his observations and what he has been told.
Leslie Tarbon has since moved to a new position in the NHA
Company as a utility man.
March 23rd, 2012
How do you view your role at our school? I believe I play a big part in keeping
our school organized.
What previous training for this job has been the most valuable? My customer service training allows me to
help people here with patience and professionalism.
Do you feel that you have the opportunity to make a difference in the
lives of the children at this school?
How? I feel like if I keep
improving myself I can be someone that the students can look up to and admire.
Therefore, giving them the motivation and drive they need to want to succeed
and meet their goals.
What elements of your job prepare you for upward mobility/promotion? Well, by helping others I have learned a
lot about each person’s job which makes me feel as though I am capable of
anything. If I was interested in upward mobility in this company I would need
to choose a different field of study.
In terms of upward mobility, what position would be your next
step? (i.e., promotion) If was interested in being an Educator I
could change my major and there would be a next step in this company for me.
Other than that there are no opportunities for advancement or mobility.
What percentage of your role is public interaction and how critical is
that to the success in your position? I
would have to say at least 55% percent of my job has to do with public
interaction. It is critical to be a people person and give a welcoming attitude
here at Detroit Premier, as it is at most jobs.
What is the most challenging part of your day? Usually towards the end of the day it
gets busy which means there is a lot of multi-tasking.
What elements of your job give you the most satisfaction? Knowing that I helped someone quick and
efficiently makes me feel good.
Are there any other elements of your position you’d like to share? I would like to share that as a fairly
young person this job has taught me a lot and, it’s definitely given me the
tools I need to succeed at many different. It’s been a great learning
experience for me.
Reflection
I feel that the
philosophy of how a building administrator should effective communication with
staff would include the imparting or exchanging of information and the sharing
of ideas or feelings. Communication is
effective when it reflects the "7 Cs" of good communication:
completeness, conciseness, consideration, concreteness, clearness,
courteousness, and correctness. Beyond its practical function of serving as the
exchange of information, viewpoints and feedback, communication also serves a
strategic purpose. A building
administrator who uses good communication can increase employee engagement in,
or commitment to, their jobs and the success of the school. Good communication within
the organization can foster a sense of transparency in the workplace, trust and
respect between employees and administrators, and a culture of open dialog that
helps employees feel they have a voice in the school and an important role in
its success.
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